Senin, 17 Oktober 2016

Handling Complain - Business Letters

Dear Costumer

 Thank you for your email.

Firstly we would like to apologize for the inconvenience and disappointment that you experienced in dealing with our service recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We'll soon replace the mistake with the correct order and we’ll give you a gift, to the items we've sent and does not comply with the request that you want the items you can send to the address "Jl. Happy Always, West Java". As our apologies to the less than satisfactory service you can get a discount on your next purchasing in our store. Once again, please accept our sincere apologies and we look forward to serve you. Should you need any further clarification, please do not hesitate to contact us.

Best Regards.

“Beauty With Me”

Minggu, 16 Oktober 2016

Business Comunication

Employee : Marissa Sabara (26214405)
Custumer : Ziyadatul Farihah (2C214678)